Box Office & Ticketing
Please Take your Seats
Select-A-Seat is the only authorized ticketing agent for Orpheum Theatre events.
Find more details about how to purchase tickets at our box offices.
Box Office Hours
The Orpheum Theatre box offices are run by Select-A-Seat, the only authorized ticketing agent for Orpheum presented events. Visit Select-A-Seat online.
Hours for Select-A-Seat Box Office at INTRUST Bank Arena
Monday–Friday: 10 AM – 6 PM
Saturday–Sunday: CLOSED*
* Open at 12pm on INTRUST Bank Arena Event Days that occur Saturday–Sunday.
Hours open are subject to change. Online ticket sales are always available 24/7. If you have questions regarding tickets purchased for events that have been canceled or postponed, please contact Select-A-Seat at info@selectaseat.com or fill out the contact form. Representatives will respond as soon as possible – please allow up to 72 hours.
Box Office Locations
The main box office for the Orpheum Theatre is the Select-A-Seat Box Office at INTRUST Bank Arena (500 E. Waterman, Wichita, KS 67202). INTRUST Bank Arena Box Office hours are listed above. The Select-A-Seat Box Office accepts credit cards and cash. All major credit cards accepted. Additional fees may apply.
The Orpheum Theatre Box Office is located at the Northeast corner of 1st & Broadway within the theatre lobby. The box office is open from 4 PM to showtime on days we have live performances (time varies for matinees). To see a full list of upcoming shows, please visit our Events page. Purchases must be made in person.
The Orpheum box office accepts credit cards and cash. All major credit cards accepted. Additional fees may apply.
Tickets may also be purchased online through Select-A-Seat and by phone at (316) 755-SEAT.
Click here for additional questions about Select-A-Seat.
Group discounts are available on a some shows. Visit our Group Sales page for details.
Select-A-Seat is the only authorized ticketing agent for the Orpheum Theatre. Any tickets purchased through a third party vendor or ticket scalper cannot be guaranteed.
Ticketing FAQs
Community outreach and involvement are important to the Orpheum Theatre, and ticket donations are a great way for us to get involved. Please visit our Donation Requests page for more information.
A convenience fee is a processing and manufacturing fee on tickets when purchased over the phone or online. Tickets purchased at the Select-A-Seat Box Office at INTRUST Bank Arena or the Orpheum Theatre Box Office (see our Box Office page for hours) may have a facility fee or box office fee instead.
No, unfortunately, you cannot exchange tickets. When buying tickets, you must remember that everyone has access to the same tickets, and these are available through every outlet, over the phone, and online. Sometimes, a buyer does not complete the purchase transaction, and their seats are released back for others to buy.
Most events do not require a ticket for children under the age of two. However, in order for a child to have his or her own seat, a ticket is required. Some shows intended for young children (i.e., PBS Kids touring shows) require children over the age of one to have a ticket. To inquire about age requirements for specific events, please call (316) 263-0884.